Author Archives: admin

How do I choose how many days of Exchange mail to sync with an iPhone, iPod touch or iPad?

This article only applies for mailboxes setup as Exchange mailboxes on your iPhone, iPod touch or iPad. If you are unsure how to setup your Exchange mailbox on your iPhone, iPod touch or iPad, please see the article “How do I set up an Exchange mailbox on an iPhone, iPod touch or iPad“. When setting [...]

How do I choose which Exchange mailbox folders to push to an iPhone, iPod touch or iPad?

This article only applies for mailboxes setup as Exchange mailboxes on your iPhone, iPod touch or iPad. If you are unsure how to setup your Exchange mailbox on your iPhone, iPod touch or iPad, please see the article “How do I set up an Exchange mailbox on an iPhone, iPod touch or iPad“. You can [...]

How to sync your Sent, Draft and Deleted items IMAP folders on your iPhone, iPod touch or iPad

This article only applies for mailboxes setup as IMAP mailboxes on your iPhone, iPod touch or iPad. If you are unsure how to setup your mailbox on your iPhone or iPad, please see the article “How to setup email on an iPhone, iPod touch or iPad“. You can sync your Sent, Draft and Deleted items [...]

How do I set up an Exchange mailbox on an iPhone, iPod touch or iPad?

You can setup your iPhone, iPod touch or iPad to receive mail from one of your Exchange mailboxes as follows: Go to Settings > Mail, Contacts, Calendars > Add Account > Microsoft Exchange On the next screen enter the following settings: Email: The email address for the Exchange mailbox you want to setup Username: The [...]

Unable to send email from iPhone, iPod touch or iPad

If you find you are unable to send email from your iPhone, iPod touch or iPad, it may be because your provider is blocking connections on port 25. To resolve this you need to alter the port that your iPhone, iPod touch or iPad uses to send mail which can be done as follows. Go [...]

I have bought a secure certificate (SSL) with you, how do I add a GlobalSign smart seal image verifier?

Once the certificate has been installed, you can get the code for the site seal image from GlobalSign’s website, here: http://www.globalsign.com/ssl/buy-ssl

Why is my secure site not showing the padlock in the browser?

The main reason for this is the use of a http:// link to a graphic or script inside the site rather than a virtual reference to the file which prevents the padlock from appearing. Make sure all links to any page you wish to be secure do not contain any absolute http:// links to files [...]

I have ordered an SSL certificate or I have renewed my SSL certificate, but it does not look to be active

Our SSL certificates are provided by GlobalSign, and upon purchase, they send an authorisation email to confirm the certificate’s creation. This email is always sent to admin@[YOURDOMAIN]. If this email is not responded to, we will be unable to install the certificate for you, Make sure you have the mailbox set up, and that it [...]

I have bought a secure certificate (SSL) with you, how do I know it has been installed correctly?

You need to visit your domain using “https://” at the start including the “www.” part of your domain. Remember your secure certificate is installed across the domain including “www.” Therefore to check the SSL has been installed correctly, visit your site using – https://www.[DOMAIN] Note – https://[DOMAIN] will result in warning message referring to a [...]

Remote Online Storage: Upload, Store, Sync, Backup, Share Files Online

Although our web hosting service provides a generous amount of web storage for your website, it is not intended as a remote online storage service, and to use your web space for storage other than the web files used by your website is against our terms of service. However, there are services available providing dedicated [...]